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To learn which Apple Watch you have, use its modelnumber:
What is e-SIM ?
eSIM (electronic SIM / embedded SIM) is a digital SIM that allows the customer to activate a plan without having to use a physical SIM card
What is the eSIM Service on Apple Watch ?
Your iPhone and Apple Watch Series 4 (GPS+ cellular) will share the same phone number.
Once the Esim service is active on your apple watch series 4 (GPS+ Cellular) you will be able to make or receive calls on your Apple Watch even when you’re away from your iPhone
Which Apple watch model support the eSIM service
Apple watch Series 4 (GPS+Cellular) and Apple Watch Series 3 (GPS + Cellular)
Which iphones support / comaptible with the Apple Watch e-SIM?
An iPhone 6 or above and iOS 12.1.1 or later.
Which iOS Version support the Apple Watch e-SIM service ?
The e-SIM service for Apple Watch is supported on IOS version 12.1.1 and above.
Does e-SIM service for Apple watch work for voice and data?
e-SIM Serice for Apple watch works only on Voice lines
Does the e-SIM service for Apple watch work on prepaid and postpaid?
The e-SIM service for apple watch works on Voice postpaid lines and Voice prepaid lines (Data lines are not eligibile for this service)
Does the e-SIM service for Apple watch works in roaming?
Your Apple Watch Series 4 (GPS + Cellular) will only have Ooredoo network connectivity within Kuwait . When overseas, you will not be able to use the cellular functionality of your watch, even if your mobile can. You will still be able to use most of the features if it is connected to your phone via Bluetooth.
Is e-SIM for apple watch available for new customers only?
e-SIM service for apple watch is available for the new Customers and for the existing customer
How many Apple Watches series 4 can I use with the eSIM service in the same time ?
If you have a prepaid account number, only one Apple Watch Series 4 (GPS + Cellular) can be connected to your eSIM service at a time. If you have a postpaid account number, you can connect up to five Apple Watch Series 4 (GPS + Cellular) devices at a time.
How can I activate my e-SIM service on Apple Watch Serie 4 (GPS+ Cellular)?
Step 1 : Turn on your Apple Watch and open the Watch app on your iPhone
Step 2: Follow the steps to pair your iPhone and Apple Watch via Bluetooth.
Step 3: Sign up to the eSIM service and confirm your subscription.
Step 4: Once your subscription to the eSIM service is activated, your Apple Watch will connect to Ooredoo network automatically.
What is the price of e-SIM service on Apple watch?
The eSIM service on Apple Watch is free for 6 months if you sign up to the service before 7 June 2019, following which a monthly charge of 3 KD will Apply
How the charging will happen when I make calls from my apple watch ?
Any calls made or texts sent on your Apple Watch Series 4 (GPS + Cellular) will count towards your mobile plan’s usage and charges
Post Promotion how the subscription fee will be charged ?
In case you have a postpaid line, the monthly charge will be billed to it and it will continue until your subscription is cancelled. If you have a prepaid line, the monthly charge will be automatically deducted from your main balance.
If I lost my Apple Watch,What should I do ?
If your Apple Watch Series 4 (GPS + Cellular) is lost or stolen, immediately unpair it from your iPhone and cancel your eSIM subscription
Can I cancel the eSIM Service for apple watch anytime ?
With Ooredoo eSIM service for Apple Watch, there is no minimum term, so you can cancel anytime.
Cancellation can be done via the iPhone Watch app
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