You have to pay your monthly bill amount before the due date to benefit from Nojoom points and upgrade your tier level. You can check your bill due amount and date through:
You have to pay your monthly bill amount before the due date to benefit from Nojoom points and upgrade your tier level. You can check your bill due amount and date through:
Advanced Credit is a service that allow customers to get credit whenever they want and pay for it later. The credit will be recovered by Ooredoo the next time the customer recharges.
Billing & Recharge
I recharged but I am getting charged without using my line, what shall I do?
The phone uses internet PAYG service to update phone Apps, please make sure you stop auto update from phone settings, and check PAYG service from My Ooredoo App. You can also buy daily/weekly/monthly packs at your convenience.
The validity of your line depends on the amount your recharge. It is not cumulative and the highest recharge will be considered as your new validity date.
Billing & Recharge
Can I buy extra validity for my line?
You can buy extra validity by subscribing to our different validity offers.